+33 977 219 600
Mon-Sat: 8:00 – 21:00
contact@aqua-globals.com
24/7 customer support
General questions
105 Bd Jacques Saade, 13002 Marseille, France
Main Office Location
Frequent questions
What are your shipping rates?
Our shipping rates vary depending on the weight, size, and destination of your package. You can get an estimate of your shipping costs by using our shipping calculator.
What shipping carriers do you use?
We use a variety of shipping carriers, including UPS, FedEx, and USPS. We will select the best shipping carrier for your package based on its weight, size, and destination.
How long does shipping take?
Shipping times vary depending on the shipping carrier and the destination of your package. You can get an estimate of your shipping time by using our shipping calculator.
What is your return policy?
We offer a 30-day return policy on all items. You can return your item for a full refund, minus the shipping cost.
How can I track my shipment?
You can track your shipment by using our tracking tool. Simply enter your tracking number and we will show you the status of your shipment.
What are the different shipping costs for each shipping option?
We offer cargo insurance on all of our shipments. This means that if your cargo is lost or damaged in transit, we will reimburse you for the full cost.